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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from www.bowhayesfarm.co.uk (the “Site”).

 

Personal information we collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site and information about how you interact with the site. We refer to this automatically collected information as “Device Information”.

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org

  • “Log files” track actions occurring on the site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

 

Additionally, when you make a booking or attempt to purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

We use the Order Information that we generally collect to fulfil any bookings placed through the site (including processing your payment information and providing you with invoices and booking confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

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Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online bookings--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to protect our rights otherwise.

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Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

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You can opt out of targeted advertising by using the links below:

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Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/

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Do not track

Please note that we do not alter our site’s data collection and use practices when seeing a Do Not Track signal from your browser.

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Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

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Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example, if you make a booking through the site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe.

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Data retention

When you make a booking through the site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.

 

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@bowhayestrees.co.uk

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